A. Kiim' studio products are designed to be washed for everyday use.
We recommend using a neutral detergent and washing separately in cold water. Please avoid strong spin drying or using a dryer.
※ Due to the nature of bio-washed fabric, natural wrinkles and color changes may occur.
Q. The color of the product in the photo seems slightly different from the actual item.
A. This product has undergone pigment processing (including a natural dyeing process).
Therefore, slight individual differences in color may occur depending on the dyeing period and fabric placement.
This is an inherent characteristic of the material; please enjoy the unique texture of each individual item.
Q. Can babies and people with sensitive skin use this product?
A. Yes, it can be used.
All bedding products meet the safety standards for infant textile products.
Impurities are removed through high-temperature treatment and bio-wash processes, making them safe for families with newborns and people with sensitive skin.
Q. Can bags and pouches be washed?
A. Yes, they can.
Bags and pouches are made from soft quilted (nubi) material.
To prevent misshaping, we recommend hand washing or using a laundry net, followed by natural drying.
Q. Do you offer gift wrapping?
A. Yes, we offer gift wrapping.
We have special packaging available for small and large sizes. The simple and clean design makes it a reliable choice for gifts to loved ones.
Q. I'm having trouble choosing a size. What's the difference between small and large?
A. Each product is available in small and large sizes.
Small: For daily use and minimal belongings.
Large: A roomy size for going out, travel, and storage.
Please check each product page for detailed dimensions.
Q. How often should I wash duvets and pads?
A. As these products come into direct contact with the skin, we recommend washing them every 2 weeks to 1 month.
Increase the frequency slightly in summer and aim for once every 3 to 4 weeks in winter.
Machine washing is possible, but we recommend using a laundry net, gentle spin, and natural drying.
※ When storing for a long time, please dry thoroughly before folding and storing.
Q. Tell me about shipping.
A. This product is shipped internationally from Korea.
Therefore, it may take longer to deliver than domestic shipping within Japan.
Shipments will be delivered by Lincos (Sagawa Express).
A tracking number will be provided after shipment is completed.
※ Please feel free to contact us with any other questions.
